Shipping Info
PLEASE READ IMPORTANT TO NOTE: Processing time is up to 2-5 working days for all orders.
UK: 2-4 days - £3.99
USA: 7-15 days - £9.99
Please note, that for international shipping custom charges may apply, which will have to be covered by the customer.
Returns
Due to hygiene reasons, we are currently unable to offer returns or exchanges on any of our products. Therefore, all sales are final.
Exchanges
Unfortunately we are unable to offer exchanges. We are only able to offer replacements on damaged items.
Can I cancel my order?
All sales are final therefore you are unable to cancel an order once it has been placed.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If you have received a damaged item or the wrong item, please contact us within 5 Days in order to be eligible for a refund. Once we have investigated the situation, you will be notified if the refund can be approved or not. Please allow some time for your refund to be processed.
We are not responsible for any lost or stolen goods upon delivery of your order. For any issues regarding delivery, please contact the courier directly (usually either Hermes or Royal Mail).